TECHNOLOGY USED
Key Achievements:
Successfully deployed a VMware virtualization environment that met the high availability and fault tolerance requirements of the organization
Configured and tested various VMware features to ensure that the environment could withstand hardware and software failures without downtime or data loss
Developed and documented standard operating procedures (SOPs) to ensure that the environment could be managed and maintained effectively over time
Trained other IT staff on the use and maintenance of the VMware environment, ensuring that the knowledge was transferred effectively and that the infrastructure was scalable for future needs.
As part of a team of IT professionals, I led the implementation of a CRM and ticketing system for a medium-sized organization. This project involved selecting the appropriate software, configuring it to meet the organization's needs, and training staff on how to use it effectively.
TECHNOLOGY USED
Key Achievements:
Successfully implemented a CRM and ticketing system that improved the organization's customer service capabilities and allowed for more efficient tracking and resolution of customer issues
Configured the software to meet the specific needs of the organization, including customizing workflows, data fields, and reports
Trained staff on how to use the new system, ensuring that the transition was smooth and that all staff were able to use the software effectively
Developed documentation and standard operating procedures (SOPs) to ensure that the software could be maintained and updated over time, and that all staff had access to the necessary resources.
Deployment of OpenVPN Virtual Private Network (VPN)
Description: As part of a team of IT professionals, I led the deployment of an OpenVPN virtual private network (VPN) for a small business. This project involved configuring and deploying OpenVPN on a virtual machine, setting up user accounts, and ensuring that the VPN was accessible and secure.
TECHNOLOGY USED
Key Achievements:
Successfully deployed an OpenVPN VPN that provided secure remote access to company resources for remote workers and off-site contractors
Configured the OpenVPN server to meet the security requirements of the organization, including setting up two-factor authentication and configuring firewall rules
Created user accounts and provided training to ensure that all users could access the VPN securely and efficiently
Developed documentation and standard operating procedures (SOPs) to ensure that the VPN could be maintained and updated over time, and that all staff had access to the necessary resources.
As part of a team of IT professionals, I led the integration of Dahua Technology and TimeWatch Technology for access control and time and attendance tracking for a medium-sized organization. This project involved selecting and configuring the appropriate hardware and software, integrating the two systems, and training staff on how to use them effectively.
TECHNOLOGY USED
Key Achievements:
Successfully integrated Dahua Technology's access control hardware and software with TimeWatch Technology's time and attendance tracking software, providing a seamless solution for the organization
Configured the systems to meet the specific needs of the organization, including customizing workflows, data fields, and reports
Trained staff on how to use the new systems, ensuring that the transition was smooth and that all staff were able to use the software effectively
Developed documentation and standard operating procedures (SOPs) to ensure that the systems could be maintained and updated over time, and that all staff had access to the necessary resources.
As part of a team of IT professionals, I led the implementation of RackTables for data center management in a large organization. This project involved selecting and configuring the appropriate software, mapping out the data center, and documenting all assets and configurations in RackTables.
TECHNOLOGY USED
Key Achievements:
Successfully implemented RackTables for data center management, providing a central repository for all assets and configurations in the data center
Configured RackTables to meet the specific needs of the organization, including customizing data fields and reports
Developed a comprehensive map of the data center and documented all assets, configurations, and dependencies in RackTables
Trained staff on how to use RackTables, ensuring that the transition was smooth and that all staff were able to use the software effectively
Developed documentation and standard operating procedures (SOPs) to ensure that the software could be maintained and updated over time, and that all staff had access to the necessary resources.
As part of a team of IT professionals, I led the planning and execution of a data center shifting project for a large organization. This project involved planning and coordinating the relocation of all data center hardware, including servers, storage, and networking equipment, from one facility to another.
TECHNOLOGY USED
Key Achievements:
Successfully planned and executed the relocation of the data center, minimizing downtime and ensuring that all hardware was moved safely and securely
Developed a comprehensive project plan and timeline, including contingency plans for unexpected issues
Coordinated with all relevant stakeholders, including facilities management, hardware vendors, and internal IT teams
Managed the migration of all virtual machines and applications to new hardware, ensuring that all systems were operational following the move
Developed documentation and standard operating procedures (SOPs) to ensure that the new data center could be maintained and updated over time, and that all staff had access to the necessary resources.
As part of a team of IT professionals, I led the deployment of NetApp and Huawei storage systems for a large organization. This project involved selecting and configuring the appropriate hardware and software, integrating the two systems, and deploying them to production.
TECHNOLOGY USED
Key Achievements:
Successfully deployed NetApp and Huawei storage systems to production, providing a scalable and reliable storage solution for the organization
Configured the systems to meet the specific needs of the organization, including optimizing storage capacity and performance
Integrated the two systems to ensure seamless data transfer and efficient storage management
Tested the systems thoroughly prior to deployment to ensure that all hardware and software were functioning as expected
Trained staff on how to use the new systems, ensuring that the transition was smooth and that all staff were able to use the storage effectively
Developed documentation and standard operating procedures (SOPs) to ensure that the systems could be maintained and updated over time, and that all staff had access to the necessary resources.
As part of a team of IT professionals, I led a project to upgrade the network cabling infrastructure for a large organization. This project involved designing a new cabling infrastructure, labeling all existing cables, installing new cabling, and documenting the new infrastructure.
TECHNOLOGY USED
Key Achievements:
Successfully upgraded the network cabling infrastructure, improving network performance and reducing downtime
Designed and implemented a new cabling infrastructure that met the specific needs of the organization, including increased capacity and improved cable management
Labeled all existing cables to ensure that they could be easily identified and managed
Installed new cabling according to industry standards, ensuring that all cables were properly terminated and tested
Documented the new infrastructure, providing a comprehensive overview of the cabling infrastructure for future reference
Developed documentation and standard operating procedures (SOPs) to ensure that the cabling infrastructure could be maintained and updated over time, and that all staff had access to the necessary resources.
As part of a team of IT professionals, I led a project to implement virtual firewalls using OpenSense and pfSense to enhance network security. These firewalls provide robust protection against unauthorized access, secure remote connections, and proactive threat detection. With customizable firewall rules and traffic management capabilities, our network is fortified and sensitive data remains protected.
TECHNOLOGY USED
Key Achievements:
Enhanced Network Security: By implementing OpenSense and pfSense virtual firewalls, we significantly bolstered network security measures, mitigating potential threats and unauthorized access attempts. This achievement ensured the confidentiality, integrity, and availability of sensitive data and network resources.
Streamlined Network Management: Through the project, we established a centralized network security gateway, enabling efficient control and management of network traffic. This achievement facilitated streamlined network operations, simplified troubleshooting, and improved overall network performance.
Secure Remote Access: The integration of built-in VPN capabilities provided secure remote access to network resources for employees and authorized individuals. This achievement enhanced productivity by allowing remote workers to connect securely while maintaining the confidentiality of data transmitted over the network.
Proactive Threat Detection: The inclusion of intrusion detection and prevention systems (IDS/IPS) enabled the project to achieve proactive threat detection. This capability allowed for the identification and prevention of potential network intrusions and malicious activities, ensuring the integrity of the network infrastructure.
5. Customized Firewall Rules: The ability to create and manage customized firewall rules offered a tailored security approach specific to our organization's needs. This achievement allowed for fine-grained control over inbound and outbound network traffic, reinforcing network security and minimizing potential vulnerabilities.
Improved Network Performance: Through traffic shaping and quality of service (QoS) policies, we achieved optimized network performance and bandwidth utilization. This achievement prioritized critical network traffic, reduced congestion, and ensured a consistent user experience across the network.